You are not authorized to perform this operation, Please contact administrator

dieselwurks
Posts: 2
Joined: Fri Apr 22, 2022 1:35 pm

You are not authorized to perform this operation, Please contact administrator

Postby dieselwurks » Fri Apr 22, 2022 1:39 pm

I have a new account. I am logged in. No matter what I click ("Nodes","Node Groups", whatever) the main screen says:
"You are not authorized to perform this operation, Please contact administrator"

The Chrome console says:
"Failed to load resource: the server responded with a status of 401 ()"

The page that is returning 401 or 400 is this:
https://cn5cgbin6k.execute-api.us-east- ... records=10

Which is returning:
{ "status": "failure", "description": "Unauthorized" }

I've tried logging out and in, different browsers, and different operating systems.

Can you please help?

Thank you,
dieselwurks

ESP_Piyush
Posts: 259
Joined: Wed Feb 20, 2019 7:02 am

Re: You are not authorized to perform this operation, Please contact administrator

Postby ESP_Piyush » Sun Apr 24, 2022 4:08 am

Our backend team will check what's happening. However, can you tell if this is a private RainMaker deployment? If yes, can you share AWS account details via email to esp-rainmaker-admin@espressif.com? If not, dashboard.rainmaker.espressif.com should be the URL.

dieselwurks
Posts: 2
Joined: Fri Apr 22, 2022 1:35 pm

Re: You are not authorized to perform this operation, Please contact administrator

Postby dieselwurks » Sun Apr 24, 2022 2:56 pm

Hi,

This resolved itself, thank you. It was not a private deployment.

Chad

luisangelmv
Posts: 1
Joined: Sat Dec 03, 2022 1:29 am

Re: You are not authorized to perform this operation, Please contact administrator

Postby luisangelmv » Sat Dec 03, 2022 1:39 am

i have the same problem, i have the same problem, i used chrome and microsoft edge to remove the positivity of problem with the browser

Failed to load https://cn5cgbin6k.execute-api.us-east- ... records=10 resource: the server responded with a status of 400 ()

{ "status": "failure", "description": "Unauthorized" }

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